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Call Center Representative (English/Spanish) Bilingual


Description
At USALLIANCE it all starts with U.
Provide high quality service to our members via the multiple communication channels within the call center.

Assist members by offering Credit Union products and services to improve members financial position.


Display a great, positive attitude and the drive to succeed.


DUTIES AND RESPONSIBILITIES



  • Handle a large volume of incoming calls within a fast-paced environment in a courteous, professional and efficient manner.

  • Maintain up to date knowledge of credit union products, services and procedures to deliver accurate information to members.

  • Support the growth of the credit union by identifying opportunities to deepen member relationships.

  • Perform other duties and/or tasks as assigned.





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